Data is scattered across five systems
The CRM stands alone. Conversations live in a messenger, tasks in a tracker, documents in the cloud, and finances in a spreadsheet. A single deal is spread across five systems, none aware of the others.
HereCRM · Pitch deck
A company workspace
with an AI agent built in.
HereCRM brings sales, projects, communications, documents, and company finances into one workspace—and lets an AI agent work alongside employees within its assigned permissions.
50+workspaces on the platform
70+screens across 11 functional groups
TRL 8system built and proven in production
4client applications: web, desktop, iOS, and Telegram
01
The problem
Company operations
are fragmented across services.
Manual reporting
To understand what is happening across the company, leaders have to reconcile exports by hand. By the time they have the full picture, it is already out of date.
AI is disconnected from the work
AI assistants can write, but they cannot see company data or act on it. Someone still has to copy and paste between the assistant's advice and the system.
Integrations cost more than the product
Connecting the tools becomes a separate contractor-led project that breaks whenever either service is updated.
02
Solution
One system
instead of a patchwork of tools.
One workspace
A lead, conversation, call, task, contract, and payment are connected records in one system, not entries scattered across separate services. No exports are needed to move between them.
An AI agent built into the system
Instead of relying on a hardcoded list of scenarios, the agent works with the product's entire API. It finds the right operation, performs it, and delivers the result by voice, text, or Telegram.
The agent has the same permissions as the user
The agent acts on the user's behalf under the same workspace isolation rules. If the user cannot see something, neither can the agent.
Industry-specific configuration, no fork required
A workspace edition tailors sections, pipelines, and reference data to the client's industry. The core product code remains shared, so everyone receives updates at once.
03
What sets it apart
AI works
inside the system, not alongside it.
A typical assistant connects to a product through a fixed set of commands, so it can only do what developers have defined in advance. In HereCRM, the agent has access to the product's entire interface through a universal protocol: it first finds the right operation, then performs it. Every new product feature becomes available to the agent the day it launches, with no separate integration.
Finds the right operation on its own
The agent searches the entire product API for the right operation rather than choosing from a hardcoded list of scenarios.
Takes action instead of giving advice
It creates tasks, advances deals, prepares reports, and responds to support requests. The outcome is a real change in the system, not a recommendation.
Limited to the user's permissions
It acts on the user's behalf, subject to the same workspace isolation and role-based permissions.
Available in every channel
The same agent is available in the product interface, by voice, in Telegram, and in the desktop app.
04
What's included
70+ sections
in a single environment.
CRM and sales
Leads and pipelines, lead parsing, company analysis, a website assistant widget, telephony with daily reports, messaging, marketing, publishing, email, and a conversational Telegram bot
Projects and data
Projects and tasks, resource planning, a report registry, status-based activity tracking, Google Sheets exports, contracts, legal workflows, finance, and unit economics
AI
An AI agent with voice input, AI website widgets, model integrations via API and CLI, an AI recruiter, subagents, and an AI session archive
Business operations
Team management, training, video production, a partner program, monitoring, analytics, SEO monitoring, and events
Community and workspace
Networking, careers, a marketplace, offers, a store, meetings, voice channels, a calendar, and a board
Knowledge, support, and security
A knowledge base with AI search, AI-assisted support tickets, notifications, roles and permissions, two-factor authentication, and sign-in via Telegram
05
Product line
The core
and the products around it.
HereCRM
The web platform is the core of the product. Its multitenant architecture gives each company an isolated workspace with its own set of modules.
Desktop application
A macOS and Windows wrapper with automatic updates and its own download portal.
Mobile application
A native iOS app for managing tasks, leads, and notifications on the go.
HereAssistant
An open-source, MIT-licensed Telegram gateway for CLI coding agents. Its public mirror is on GitHub, and its product page is at hereassistant.hereagency.ru.
Workspace editions
Industry-specific platform configurations with sections, pipelines, and reference data tailored to each industry without code changes.
Here UI Studio
An internal interface editor for changing product screens without a full development cycle.
06
Maturity · TRL 8
Not a prototype.
Live in production every day.
Running in production
The platform runs in its own server environment, with self-hosted Git, object storage, and a database. More than 50 workspaces have been deployed, including client workspaces.
Daily release cycle
Updates ship to production every day, and every version is logged in a public release registry. Type checks, lint checks, and tests must all pass before deployment.
Real production load
In the agency workspace alone, the system has processed more than 590,000 user actions and 138,000 messages.
Proven in our own operations
The agency runs its entire operation in HereCRM: sales, production, finance, hiring, and support. Every feature is tested by our own team first.
07
Roadmap
Where the product
is heading next.
Industry editions
Ready-to-use configurations for agencies, property developers, manufacturers, and funds. Implementation takes one day instead of weeks.
Autonomous AI workflows
A shift from an agent that carries out requests to processes that handle routine work on their own: lead qualification, document preparation, reporting, and first-line support.
Deployment on client infrastructure
For companies that need to keep data within their own perimeter, the platform can run on the client's infrastructure.
ООО «Креативное агентство Здесь»
See the system at work
at work with real data.
Ilya Zaigralov, founder · ilyazaigralov@hereagency.ru